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| Job Title: Network operations Engineer, Telecommunications, Hampshire |
| Description |
The Company - Our Client:
Our client is a leading edge Tier 1 internet and telephony solutions company, providing organisations with advanced, feature rich services. They are currently looking for a Network operations Engineer to be based from their offices in Hampshire.
The Role - Main Duties and Responsibilities:
• Provide technical support through system implementation, database administration, configuration and remote troubleshooting.
• Respond to tickets assigned by the service desk, and adhere to SLAs and escalation processes.
• Be responsible for root-cause analysis of recurring or major issues identified through the service desk and customer feedback.
• Identify WAN issues and assign or escalate to the appropriate department.
• Own and manage major technical projects such as upgrades, new software releases and hardware swap-outs as dictated by the product development roadmap.
• Manage and maintain the monitoring systems and ISP services.
• Perform pro-active capacity management of network infrastructure ensuring we are able to support client growth.
• Identify and respond to faults on the network and associated systems.
• Develop relationships with 3rd party suppliers to manage escalations and service performance.
• Manage assignment of IP addresses, configure and manage the network, set up DNS, monitoring and graphing for co-location customers.
• Build and install servers, upgrade applications, and build and install network equipment.
• Maintain, monitor, and manage POPs, including monitoring air-conditioning, UPS, generators, and power usage. Ensure best practice is maintained at all times to include H&S and housekeeping.
• Install racks, set up power distribution, and install copper, fibre and console cabling.
• Maintain the NOC Wiki, and technical documentation of processes and procedures.
• Develop knowledge and skills in network and system administration. Particularly with regard to our clients own architecture and platforms.
• Maintain and participate in a 24x7 call-out rota if required, be prepared to participate in scheduled maintenance and network upgrades during anti-social working hours.
The Person - Skills, Knowledge, Qualifications and Experience:
• Working within telecommunication / network service provider environment, min 3yrs
• Cisco router/switch configuration and management, CCNA/CCIE level, min 3yrs
• Linux server/router configuration and administration, min 3yrs
• Internet and connectivity technologies (WAN CPE, DNS, Email, Web hosting)
• Excellent System Administration skills
• Experience with shell scripting to automate daily tasks
• Team leadership skills
The Package – What You Could Earn:
• Basic salary up to £35,000
Company Fusion:
Building on 20 years market experience, Company Fusion specialises in providing flexible solutions through permanent and contract assignments, managed services and a variety of integrated, service innovations. Our mission is to be the leading UK Recruitment ‘Firm’ of choice for employees, jobseekers and employers. As a result we are committed to delivering the highest quality recruitment services in the marketplace. |
| Details |
| Job Ref: |
9600019133 |
| Hours: |
Full Time |
| Location: |
Hampshire, England |
| Working Term: |
Permanent |
| Salary: |
£25000 to £35000 per annum |
| Application Deadline: |
26/03/2010 |
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